Shipping Information

Some items ordered from IQ Audio may ship directly from Germany.  Please allow 10-14 days to receive your audio components.  If you have any questions about your order, please do not hesitate to contact IQ Car Audio immediately.  The shipping and handling costs will be added in during the PayPal checkout process. 

 IQ Car Audio is authorized to ship orders to North, Central and South America.  If you are within these regions, but outside the continental US, please contact IQ for a quote on shipping.

Please note, that shipping charges are waived on shipments within the continental United States.  IQ Car Audio is authorized to ship orders to North, Central and South America.  If you are within these regions, but outside the continental US, please contact IQ for a quote on shipping.  A shipping quote will be emailed to the customer and payment must be received prior to any items being shipped.  We appreciate your cooperation.

You will receive an email with a tracking number when your order ships.

Thank you for ordering from IQ Car Audio!

IQ Car Audio Return Policy

IQ Car Audio will refund the original purchase price of the item within 15 days after you receive your product.. Returned products must be in the same condition as you received them and in the original packaging.  Shipping costs are not included in the refund.  A 15% restocking fee may apply. 

IQ uses PayPal and Google Checkout for its' payment processing.

The purchase will appear on your credit card statement from:
AAA ADCONCEPTS.

PayPal's service builds on the existing financial infrastructure of bank accounts and credit cards and utilizes the world's most advanced proprietary fraud prevention systems to create a safe, global, real-time payment solution.

PayPal has quickly become a global leader in online payment solutions with 40 million account members worldwide.

With the industry's most-advanced encryption, fraud prevention, and Buyer and Seller Protection Policies, PayPal is dedicated to keeping your account safe and secure.

When you make a payment on the PayPal website, you can now buy a Money Back Guarantee to protect your purchase of physical goods on selected transactions. If you purchase the Money Back Guarantee, you will have the option to return your merchandise to PayPal in exchange for a reimbursement (not including the Guarantee fee), provided that you file a complete reimbursement request within 30 days of payment.

PayPal Data Security and Encryption

The security of your information, transactions, and money is the core of our business and our top priority at PayPal.

PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to our site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.

Once your information reaches us, it resides on a server that is heavily guarded both physically and electronically. Our servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.

For more information on PayPal, please click on the PayPal logo.